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NATco operates an extensive network of personnel dedicated exclusively to customer service. While all project management is centralized in the United States, local offices in each country where NATco operates are tasked with handling all communications with contractors.
For customers in different time zones, it is inefficient to have to deal with US companies; not just because of time differences, but also due to different business and cultural practices. NATco works hard to break down these barriers in order to provide contractors with the same type of service we provide here in the United States. Order follow-up, price and inventory information and help with shipping documentationcan all be obtained from our local offices. There is no need to wait 24 hours for the US offices to provide the answers needed.
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